Loading…
Last updated: 25 August 2026
This Service Provider Agreement ("Agreement") forms part of the BuildPeek Terms of Service and sets out additional terms that apply to users who register as Service Providers on the BuildPeek platform.
To become a Service Provider, you must: (a) be at least 18 years of age; (b) have a completed build or renovation that you own or have lawful authority to list on the BuildPeek website; (c) have a valid Australian bank account linked via Stripe for receiving payments; and (d) agree to these terms by ticking the consent checkbox during the sign-up process.
You represent and warrant that all information you provide about your property is truthful, accurate, and complete. This includes but is not limited to the property address (suburb), project type, build or renovation cost, builder or contractor details, year completed, and any description or features listed. Providing misleading or false information may result in immediate removal of your listing and suspension or termination of your account.
You represent that you own or have all necessary rights, licences, and permissions to upload and share all content (including photos, videos, and descriptions) you submit to BuildPeek. By uploading content, you grant BuildPeek a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, modify, and distribute the content solely for the purpose of operating and promoting the BuildPeek platform. You retain ownership of your content and may request its removal at any time by deleting your listing or contacting us.
All content you upload must:
You are not required to provide the exact address of the property; it is sufficient to provide the correct suburb.
BuildPeek reserves the right to reject or remove any content that does not meet these standards.
All property listings are subject to review and approval by the BuildPeek team before being published on the platform. We may request changes to your listing or additional information before approval. BuildPeek reserves the right to reject any listing at its sole discretion, including but not limited to listings that do not meet our quality standards, contain inaccurate information, or violate these terms. BuildPeek also reserves the right to make amendments to your listing at any time.
Prices for full breakdowns and video consultations are set by BuildPeek and are fixed. Current prices are $30 for a renovation full breakdown and $60 for a knock-down rebuild full breakdown, and $60 and $80 respectively for a video consultation. BuildPeek charges a service fee on each completed transaction, which will be disclosed to you at the time of uploading your property. The balance amount is transferred to your Stripe-connected bank account. You are responsible for any taxes, including GST, applicable to your earnings. BuildPeek does not provide tax advice and recommends consulting a qualified tax professional.
To receive payments, you must connect a valid Stripe account. By doing so, you agree to Stripe's Connected Account Agreement. BuildPeek is not responsible for any issues relating to your Stripe account, including delays in fund transfers, account holds, or Stripe's identity verification requirements.
When a Buyer purchases a full breakdown, they receive immediate digital access to the detailed information you have shared about your project, including your cost breakdown, timeline, key decisions, insights, and photos. As this is a digital product delivered instantly, full breakdown purchases are generally non-refundable once accessed, except as required by Australian Consumer Law.
A video consultation is a scheduled 30-minute video call, booked and paid for through BuildPeek, in which you speak with a Buyer about your completed build or renovation and answer their questions based on your own experience.
If you offer video consultations, you agree to:
If you decline or fail to attend a confirmed consultation, the Buyer may raise a dispute, which BuildPeek will review and resolve as appropriate. Repeatedly declining requests or failing to attend confirmed consultations may result in restrictions on your account or removal of the consultation feature.
You acknowledge that the information and experience you share through BuildPeek constitutes personal opinion and experience only. You must not represent yourself as providing professional building, architectural, engineering, financial, or legal advice. You should encourage Buyers to seek independent professional advice before making decisions.
BuildPeek handles refunds in accordance with the Refund Policy and Australian Consumer Law. You acknowledge that BuildPeek may issue refunds to Buyers in certain circumstances, including, but not limited to, where a consultation is declined, the content does not match the listing description, or a legitimate dispute is raised. In such cases, the refund amount (including the platform fee) will be deducted from your Stripe account or future earnings.
You are solely responsible for all content you upload and all services (including consultations) you provide through BuildPeek. You agree to indemnify and hold harmless BuildPeek from any claims, damages, losses, or expenses arising from your listings, content, advice, or conduct on the platform. BuildPeek acts as a marketplace only and does not inspect, verify, or endorse any property or service listed.
BuildPeek reserves the right to suspend or terminate your Service Provider status at any time for violation of this Agreement, the Terms of Service, fraudulent activity, negative feedback from Buyers, or any conduct that we determine to be harmful to the platform or its users. Upon termination, your listings will be removed and any pending payouts will be processed subject to Stripe's terms.
BuildPeek may update this Agreement from time to time. We will notify you of material changes via email or through the platform. Your continued use of BuildPeek as a Service Provider after any changes constitutes acceptance of the updated Agreement.
This Agreement is governed by the laws of the State of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales.
If you have questions about this Service Provider Agreement, contact us at buildpeek@gmail.com.